AFIN Investment Services Private Limited ("AFIN", "Company", "we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our mutual fund distribution services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, or services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not access or use our services.
1. Introduction
AFIN Investment Services Private Limited is a private company incorporated on 10th March 2026 under the Companies Act, 2013, with the Registrar of Companies, Jaipur, bearing Corporate Identification Number (CIN) U66120RJ2026PTC112301. The Company operates in the finance sector as a mutual fund distributor and is registered with the Association of Mutual Funds in India (AMFI).
This Policy applies to all information collected through our website, any related services, sales, marketing, or events, and to any user who invests, browses, or otherwise interacts with us.
2. Information We Collect
We may collect the following categories of information:
- Identity & Contact Information: name, date of birth, gender, PAN, Aadhaar (where legally required for KYC), address, email address, and phone number.
- Financial Information: bank account details, investment amount, income details, investment history, and risk profile, collected for the purpose of facilitating mutual fund transactions.
- KYC Documents: identity and address proof documents submitted for regulatory verification through KYC Registration Agencies (KRAs).
- Technical Information: IP address, browser type, device information, operating system, and usage data collected automatically through cookies and similar technologies.
- Communication Data: records of your correspondence with us, including support requests and feedback.
3. How We Use Your Information
We use the information we collect to:
- Facilitate account opening, KYC verification, and onboarding as a mutual fund investor.
- Process lumpsum investments, SIP mandates, redemptions, and switches on your behalf.
- Communicate transaction confirmations, statements, and regulatory notices.
- Provide investment planning tools, goal-based calculators, and personalized recommendations.
- Comply with applicable laws, SEBI regulations, AMFI guidelines, and anti-money laundering requirements.
- Improve our website, services, and customer experience.
- Send updates, newsletters, or promotional communications, where you have consented to receive them.
- Detect, prevent, and address fraud, security issues, or technical problems.
4. KYC & Regulatory Compliance
As an AMFI-registered mutual fund distributor, we are required to collect and verify certain personal and financial information as part of Know Your Customer (KYC) norms mandated by the Securities and Exchange Board of India (SEBI) and other applicable regulators. This information may be shared with KYC Registration Agencies (KRAs), Asset Management Companies (AMCs), Registrar and Transfer Agents (RTAs), and regulatory authorities as required by law.
We do not use KYC information for any purpose other than those mandated or permitted under applicable regulations and this Policy.
7. Data Security
We implement reasonable technical and organizational measures, including encryption, access controls, and secure servers, to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal and financial information for as long as necessary to fulfil the purposes described in this Policy, including to comply with our legal, regulatory, accounting, and reporting obligations under SEBI and other applicable laws, after which it is securely deleted or anonymized.
9. Your Rights & Choices
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for marketing communications at any time.
- Request deletion of your information, subject to our legal and regulatory retention obligations.
To exercise any of these rights, please contact us using the details provided in Section 14 below.
10. Children's Privacy
Our services are intended for individuals who are at least 18 years of age and legally eligible to invest in mutual funds in India. We do not knowingly collect personal information from minors, except where required for guardian-managed investments in accordance with applicable regulations.
11. Third-Party Links
Our website may contain links to third-party websites, including AMC websites and payment gateways. We are not responsible for the privacy practices or content of such third-party sites and encourage you to review their respective privacy policies.
12. Grievance Redressal
In accordance with applicable law, if you have any concerns, questions, or complaints regarding this Policy or the handling of your personal information, you may contact our Grievance Officer using the details in Section 14. We will endeavour to address your grievance within the timelines prescribed under applicable regulations.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
AFIN Investment Services Private Limited
Registered Office: City Corporate Tower, Rajasthan, India
CIN: U66120RJ2026PTC112301
Registrar of Companies: Jaipur
Email: support@afininvest.com